Boards and Issue Explorer (via Project) does not show any items

[Guy Morad]

Seraching for issues in JIRA works like it usually does, going through any of the boards (which all worked yesterday) will show items in the backlog but not in the active sprints, board or issues pages.

Thanks for your assistance!

[Branden McElveen]

Hi Guy,

There is an article titled Issues are not appearing in Boards that I would start with first.  When there is an inconsistency in data like that I always recommend trying a Full Reindex first.

Take a look at that article and if that doesn't help you may want to put in a support ticket to have the team look at the database and test locally.

Cheers,

Branden

[Guy Morad]

Hi Branden, thanks for the quick response.

Unfortunately I couldn't find a way to 'Re-Index' properly. We went through the Atlassian documentation but couldn't find a way to do it.