I am setting the integration of YouTrack with Zendesk and have a doubt.
I have to create an issue in Zendesk, and inmediately went to create a tag in YOutrack, but when I put a new event in the tag ( a new comment, change de priority or something else ) it has not a reversion in Zendesk ticket. None change in it.
I´d like to know if the comunication between YouTrack and Zendesk it could be bidirectional or not, and in case of yes, how I can implement it?.
Sorry, nothing relationship with Confluence, it was a mistake opening the question tag.
We are using Zendesk Enterprise and YouTrack 6.0 and trying integrate both. We have sucess creating a ticket through a external email account in Zendesk, and vinculate the Zendesk ticket with Youtrack.
The piece we lose is when you make a change in the YouTrack tag, as a comment, a change of priority, or state or others, it doesn´t have a reflection in the Zendesk ticket.
So we have it comunication Zendesk to Youtrack, but not Youtrack to Zendesk.
That´s the way we need.
Thanks for your time, regards
Good morning Members, Not sure if you are aware. Please read the following: https://www.icloud.com/keynote/0RyJ4VEdNUpjDpGfMhfZx9fEg#Confluence_Security_Advisor More details: https://co...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs