Best gadget for SLA tracking?

What is the best gadget out there to track if an issue is 1) within SLA, 2) almost meeting SLA and/or 3) out of SLA (date(s))?

1 answer

Hi Ken,

For SLA tracking purposes you wil need a third party plugin, and here are the best plugins available for this purpose:

- https://marketplace.atlassian.com/plugins/plugin.tts(Time to SLA)

- https://marketplace.atlassian.com/plugins/com.atlassian.servicedesk(JIRA Service Desk)

Hope this helps!

Cheers

the first one is probably the best bet and most reasonable. the second one it looks like you can do more customizations and there are other things added to it that i dont really need.

thank you for the recommendations!

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted 55m ago in Confluence

Calling all marketing teams who use Confluence - we want to hear from you!

Hi Community! me again 🙂 If you’re a marketing team using Confluence, we want to hear your story! How did you start using Confluence? What are your use cases? What have been some of the benefits?...

7 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you