Bamboo gadgets in JIRA are not appearing when accessed through a network outside the company network

I have added bamboo gadgets in JIRA dashboard which works fine when accessed within the company network. But when it is accessed outside the network, the bamboo gadgets keeps on loading without displaying any output. When i opened firebug there was a error saying, 'data is undefined'/'user is not authorised' . Can anyone help me on this issue?

Thanks in Advance,

Akshatha

1 answer

This widget could not be displayed.

Gadgets are only embedded in JIRA, but they communicate directly with Bamboo - is your Bamboo accessible outside the company network?

Yes, Bamboo is accessible outside the company network.

Are the applinks created using public Bamboo url or your internal private url?

Yes, the application is using internal private url. However, the same application can be acccessed using public url. But only the gadgets are not appearing.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

45 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you