It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

BASE URL Not recognized


I have installed JIRA locally and integrated it with postgres database.

Everything is working fine its just that when I am trying to access JIRA via BASE URL that I have configured it is not working.

My BASE URL is in the form http://jira.abcdef

However, when I am accessing JIRA using IP, it is working fine like: http://<machine IP>:8080/secure/Dashboard.jspa

Please help!

3 answers

0 votes
darylchuah Atlassian Team Dec 29, 2013

Hi Abhinav

Please check on your DNS configuration whether is resolving the JIRA machine ip address properly to the hostname itself and also any potential Proxy configuration from your side.

Hi Daryl,

Can you please elaborate a bit?

Do you mean should I check my Windows host file and ensure that localhost is mapped to 'jira.abcdef'?

darylchuah Atlassian Team Dec 29, 2013

Yes. You may check on that if you are running on a windows machine

Thanks. But that might resolve access issues locally.

How will it enable other users accessing JIRA from their individual machines? I dont want to go into each machine and map IP to 'jira.abcdef' on host file for each individual.

You need to do this mapping in your DNS server on your network to avoid doing each local machine.

This is purely a networking issue, you'll need to talk to your network administrators about getting the DNS name set up.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Next-gen

Keyboard shortcuts have arrived for next-gen projects!

...ollected feedback from users around the lack of shortcuts, and we’re here to address that: In next-gen projects, I miss the keyboard shortcuts badly. This is particularly true on the Board, but also i...

147 views 0 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you