BASE URL Not recognized

[Abhinav Sahai]

Hi,

I have installed JIRA locally and integrated it with postgres database.

Everything is working fine its just that when I am trying to access JIRA via BASE URL that I have configured it is not working.

My BASE URL is in the form http://jira.abcdef

However, when I am accessing JIRA using IP, it is working fine like: http://<machine IP>:8080/secure/Dashboard.jspa

Please help!

[Abhinav Sahai]

Thanks. But that might resolve access issues locally.

How will it enable other users accessing JIRA from their individual machines? I dont want to go into each machine and map IP to 'jira.abcdef' on host file for each individual.

[Nic Brough -Adaptavist-]

You need to do this mapping in your DNS server on your network to avoid doing each local machine.

This is purely a networking issue, you'll need to talk to your network administrators about getting the DNS name set up.

[Abhinav Sahai]

Hi Daryl,

Can you please elaborate a bit?

Do you mean should I check my Windows host file and ensure that localhost is mapped to 'jira.abcdef'?

[darylchuah]

Yes. You may check on that if you are running on a windows machine

[darylchuah]

Hi Abhinav

Please check on your DNS configuration whether is resolving the JIRA machine ip address properly to the hostname itself and also any potential Proxy configuration from your side.