Auto routing of issues based on rules

Is a routing logic in built in JIRA, by which i can define some rules for routing an issue to a group/user instead of manually allocating

2 answers

1 accepted

0 votes
Accepted answer

Off the shelf, component leads - have a look at https://confluence.atlassian.com/display/JIRA/Defining+a+Component#DefiningaComponent-SelectingaDefaultAssignee

You can do things on transitions, but generally, you'll need a spot of code to do anything more than component-lead.

If you're in the JIRA bubble, I'd certainly agree, if you were remote and used email, then you could setup many routing rules with JEMH and route issues to nominated projects, components, priorities and assignees based on an addressee match. See more at: https://studio.plugins.atlassian.com/wiki/display/JEMH/Use+Project+Mappings

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in United States

Topic Tuesday: What's your favorite topic?

Good morning All, Our goal is to get you into the habit of while enjoying your favorite morning drink you are checking the NOVA "space" for topics and comments. Your input is really needed and...

57 views 4 0
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you