We are looking for a auto assignment based on custom field value.
Consider we have projects Project A, Project B, Project C etc...
and there is a custom filed “Category” (Field Type: Select List) Values are Architecture, Circuit Design, Verification etc…
When users files a ticket under Project A when select Category value to Architecture. Ticket should assign to Developer/User1
Like that Project A when select Category value to Circuit Design Ticket should assign to Developer/User2
Project A when select Category value to Verification Ticket should assign to Developer/User3
Please let us know how to achieve this? Let me know if any questions and consider that has high importance.
Hi, components and component leads does exactly this.
A component is a select list (however multi-select). For certain projects, we couldn't go with a multi-select list and had the behaviours plugin copy a select-list value to the components field to workaround this issue.
A component lead gets assigned to the ticket if you configure in the JIRA project for it to do this.
JIRA Enhancer Plugin has a post function "Assign issue to a role based on a field in issue"
You can do such assignment using this plugin. However it only assigns to a project role, not to a user in custom field.
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