I have configured Jira so that emails sent to a particular mailbox are automatically logged into Jira as an issue. All attachments are transferring across into the issue however email attachments (.msg) have th efile extention removed and cannot be opened. I've tried saving the file down to my desktop oand adding a file extention of .msg, .jpeg, png but none of these options work.
Please advise how I open an outlook email attachment that has been attached to a Jira issue.
According to http://stackoverflow.com/questions/17834120/jira-incoming-email-handler-converts-msg-attachments-to-eml-with-no-extension, you may perform the following steps:
I am trying to figure out how to configure JIRA so that emails that are sent to a particular mailbox are automatically added into a Jira issue containing the same Jira issue number that is added to the subject of an email. I understood from your post that you have managed to do this. Can you explain to me how you did it?
Every team in the world is unique, and so Atlassian believes that each and every team's best way of working needs to be molded to their unique circumstances – ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot