i have just checking the policy for maintance renewal. And in the faq section of products, they have the following
*Maintenance renewals commence from the expiration of your active maintenance period, regardless of when the maintenance renewal is purchased. If you intend to renew, we recommend renewing at least 30 days before expiration.
I was wondering what happens if you have a product that have not been under maintenance more than a year.
You have to pay for the year that you have been out of maintenance or you have to buy a totally new licence or something else?
Yes, Aggelos is correct. When you are more than a year out of maintenance it is more cost effective to purchase a new license which includes a full 12 months of software maintenance.
If you have a $10 Starter License, and the license is more than a day out of maintenance, we recommend you purchase a new license. This is because the cost of a new Starter License and a renewal for one is the same $10.
Hope this helps.
As a Belgian, beer-lover and home brewer, beer is one of my great passions. I love the fact that with just a few ingredients (usually just water, hop and malt) you can create so many different tastes...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot