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Atlassian Answers sending undesired notifications - subscribing to messages at will

I'm getting email notifications from Atlassian Answers to questions I have no interest in and have never viewed nor voluntarily subscribed to. When I view my subscriptions I see there are at least 24 pages. Am I getting auto-subscribed against my will? Here are what my settings look like:


6 answers

1 accepted

0 vote

Go to your user >> Your Preferences >> Email Notification Settings >> Manage. From there you'll see all your subscriptiosns. You have 24 pages of them, going back to a period in 2011. My guess is that it's just some of those posts being resurrected, and that came from a time when you had settings tuned to watch questions with your favorite tags (I say that because when you check dont show auto-subscribe, they all disappear).

There's a 'select all' button on there that'll allow you to bulk delete some of those watches.

I should have mentioned in my original posting that the undesired notifications only started coming in the last month. I went ahead and unsubscribed to all the questions I was subscribed to (beyond the most recent ones I asked on the first page), so maybe that fixes the problem, but I am still not sure why the problem appeared since I did not change my settings or favorite tags in the the last month (or even last year). I suspect something else caused those subscriptions.

It definitely sounds curious, but I can't figure out a reason just from this info (and we haven't gotten other similar reports to get at a trend). We don't have the right historical logging.

I'll keep an eye on this question, please repost if anything else happens. Not allowing easy unsubscribes is an Internet faux pas!

Do you have any favourite tags? I think answers subscribes you to questons with the tags you specify on My Favourite Tags.

My only favorite is confluence and I am not subscribed to all that content. This outcome corresponds to having the button "Auto Subscribe Me To: All questions matching my favorite tabs" unchecked in my settings.

The "answers" I accepted are not "the answer", as today I received a notification that https://answers.atlassian.com/questions/13392/is-there-a-way-to-zoom-in-or-out-on-an-image-in-confluence had a new accepted answer. I wasn't subscribed to it. Something is broken. Of course, I cannot unmark the previously accepted answers to this question.

0 vote

Kevin - I think you missed the boatload of subscriptions that snuck in. I gave the path to follow before but I think our UI is still too confusing (stay tuned on that, by the way - we're almost ready with our redesign!) and you missed it. It's here:


You've got a bunch of subscriptions that I think you accumulated inadvertently. That's where I was suggesting bulk unsubscribing. It's 24 pages worth of them!

Let me know if I'm missing something (or if there's a feature I should build - perhaps a "remove all subscriptions" button?).

Jeremy, so apparently "Select All" means "Select Visible". 48 clicks later, I have no subscriptions. I am sure that I never was auto subscribed to these, because I would have been getting many emails for much longer than the last month.

0 vote

I have 370 pages of subscriptions that I can only delete one page at a time! Hmm.

If I had a keyboard short for submit that would help

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