I reached 5K karma points and my Backpack swag has activated, so i ordered it and got call from courier guy and he is asking me to pay custom charges!!
is any one payed for atlassian swag's? if yes then how much and on which basis the charges depends?
Hi Rambanam and Andy, apologies for this. When this happens, we are happy to reimburse you for the courier & customs fees. Just email us at email@example.com and we'll arrange reimbursement (please get a receipt, scan and send it to us). Obviously we'd prefer to not have this happen at all, but it's hard. Many software companies avoid international shipping altogether because customs are different in every country, shipping laws change, etc. I've seen conversations between vendors on eBay and Amazon that also attest to how difficult international shipping can be. One thing I will check on, too, is if we're labeling these packages as "gifts" which might get around the customs charges as well.
Again, sorry for the hassle!
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
...there's anything I've learnt from working, it's that people are lazy! No offense to anyone reading this, but it's true and we can all admit it. The easier you make something for someone, the more...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs