Here's the case:
We have our helpdesk, well just call it email@example.com.
So my question is, how do I cofigure Jemh to look at incoming emails and assign workflow states and priorities based on whether or not Jira has been emailed directly or CC'd?
This isn't currently implemented, JEMH doesn't make any specific differentiation over whether it was a TO or a CC inbound addressee. I've created a specific feature request for what you describe @ https://thepluginpeople.atlassian.net/browse/JEMH-2003
Everything below is tested on Ubuntu 17.10. I prefer to use Jira in a docker container because: 1. I can install Jira with a couple of commands. 2. I can start and stop Jira just by starting and s...
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