Ask about Xray configuration


I met this warning in detail screen:

Xray Custom Fields Not Configured

This section cannot be displayed because some required custom fields are not configured. 

Please make sure this project is using an "Issue Type Screen Scheme" which contains the Xray Screen Schemes. In order for Xray custom fields to be editable, they must configured for this issue types CREATE/EDIT screen.


Anyone met this like me. Please help me to config. Thank you

2 answers

Usually, you have just to follow the documentation, adding screen schemes and screens provided by the plugin installation. Then add a field configuration or/and a workflow for the 5 xray issue types added by the plugin and add the 5 issue types into your project issue type scheme.


Can you open a ticket in our support site with this information?

Thank you.


Diam Campos.

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