Are non Google account users unaffected by the G Suite group-based syncing change on 28th April?

I know it sounds like an obvious question but given the potential impact on our clients I just wanted to make 100% sure!

We're a consultancy who use G Suite and therefore all of our employees login to Jira/Confluence Cloud using their Google accounts. Therefore we will make the changes Atlassian are advising in preparation for the rollout of G Suite group based syncing on 28th April.

However, we have a lot of clients who also use our Jira/Confluence Cloud, logging in with the accounts we set up for them directly in Jira/Confluence. I don't want to unnecessarily email them to tell them about the changes so am I right in assuming users set up directly in User Management will be unaffected? 

Thanks for your help. 

1 answer

This widget could not be displayed.

I think that users set up directly in User Management will be unaffected. When G suite group-based syncing occurs, this is what Atlassian says will happen for them - 

"Existing users on your Atlassian site (not in the synced groups)—We can't link them to their G Suite account. Enable Atlassian account to solve this issue."

 

Found here: https://confluence.atlassian.com/cloud/g-suite-faqs-873871245.html#GSuiteFAQs-Howdoesgroup-basedsyncingwork?

Thanks Ben, much appreciated. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted 4 hours ago in Featured Groups

Hi! I'm Cameron Deatsch, Head of Server at Atlassian and I'm hosting an AMA next week.

Hey team! I'm Cameron Deatsch, Head of Server at Atlassian. I'll be hosting an AMA over in our Questions section of the Community next Monday, so shoot me your questions, upvote others' question...

22 views 0 2
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you