An "error occured" message in GreenHopper

Hello,

GreenHoper worked fine for me, but all of suddenly, I got two errors like described here:

https://confluence.atlassian.com/display/GHKB/Removing+Feedback+Related+Errors

I tried the suggested steps, to remove the Feedback module, and this eliminated one of two errors (the one with 1.0.8-beta string in pointed resource path). Please see the attached screenshot about the remaining error. Error seems appear only in Firefox (I'm not getting it in IE9).

Thank you in advance,

Pavel Kudrys

3 answers

1 accepted

This widget could not be displayed.

Thanks for your comemnts folks. Yes, I treid to restart Jira or even delete the browser cache. Neither helped. But I noticed that just before the appearance of this error, there is some unusual waiting for id.atlassian.com. I tried to delete the same named cookie from FF and it helped! No error message since then, even with re-enabled feedback module and Collector plugin. Have a nice day.

This widget could not be displayed.

You can test if it works in IE or Chrome?

You stopped Jira and start again?
When you start Jira, the system loads all modules so you can get an idea of there is an error or not in the system ...

EDIT:


You can start Jira in foreground to see logs when start the system...

In linux: ./start-jira.sh -fg

This widget could not be displayed.

Clearing your browser cache should help. It's also a more or less universal solution when erros appear in one browser only ;)

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published 8 hours ago in Marketplace Apps

The 7 hacks of highly successful automation

...there's anything I've learnt from working, it's that people are lazy! No offense to anyone reading this, but it's true and we can all admit it. The easier you make something for someone, the more...

43 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you