An error is shown when I view an agile board

Each time I open the agile boards (Greenhopper) I receive an error screen with the following error message

An error occurredHide…

Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.

Details

Exception: Script error.

Resource: https://jira.atlassian.com/s/en_UKsx8qk0/710/2/1.0.8-beta/_/download/batch/com.atlassian.jira.collector.plugin.jira-issue-collector-plugin:issuecollector/com.atlassian.jira.collector.plugin.jira-issue-collector-plugin:issuecollector.js

Line: 0

Environment

Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:19.0) Gecko/20100101 Firefox/19.0

3 answers

1 accepted

This widget could not be displayed.

Hi Peter,

It seems that you may have run into a known problem described on the following article: https://confluence.atlassian.com/display/GHKB/Removing+Feedback+Related+Errors

At the moment, you can bypass this error by disabling the feedback module. Also, may I know your GH version?

Cheers

Hi Scott,

May I know if you have tried the workaround suggested on this article: https://confluence.atlassian.com/display/GHKB/Removing+Feedback+Related+Errors ?

The workaround fixed the issue on my system. Thanks.

This widget could not be displayed.

Immanuel,

When I applied the workaround suggested, the first error went away in the article, however, the second error remained. Then, I noticed that the error metioned embededjs, so I tried closing my browser, restarting it and navigated tot he GreenHopper board again. And the second error (issuecollector-embededjs) went away. So, after applying the workaround, things work again.

Thanks

Scott

Same problem as Scott with my system. Latest versions of Jira an Greenhopper used.

Error Output:

An error occurredHide…

Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.

Jan

This widget could not be displayed.

We got this problem too after we made an update from GH 5.10.6 to the latest GH version 6.2.1

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