I am the project manager, and i have set up a few rules to assign certain requests, but every ticket that comes in comes in as assigned to me is there a way to change this? I cannot find the setting to control this.
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I am the product of AIM. I can hear that door swinging open and closed in my mind with absolute fidelity. I’d recognize that ding anywhere. At 15, as I typed away into AOL IM, I never imagined that ...
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