After installing the Voters and Watchers plugin,...Votes will not register, nor can you unvote on an issue

J March 24, 2013

We run Jira v5.2.6 and installed v1.93 of the Voters and Watchers plugin.

Opening the Issues Navigator displays issues we'd like to vote on,..but whne we click on Vote, nothing happens,...nor does anythign happen if we try to UnVote an issue.

We can Vote or UnVote on the issue itself if opened.

2 answers

0 votes
J March 27, 2013

Thanks Janet. Just tried everything you suggested and then some. Still no dice.

I tried IE, Firefox, and Chrome,..and a few versions of IE and Firefox.

Disabled all plugins, except Votes and Watchers,....same issue exists.

Very strange.

A developer here made this change to the end of the votecftype.js and it resolved the issue when he pasted this change into interactive Firebug:

$(document).ready(function() {
$("div.plugin_votersandwatchers_vote_link_container").each(function()

{ voters.initVoteLink($(this)); }

);
});
});

However,...if we replace this midified JS in the jar file and manually load that jar,....the problem still exists.

0 votes
Janet Albion
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 25, 2013

I can't reproduce this locally with the same JIRA version and Voters and Watcher plugin version. Thus, you might want to check:

  • if you can reproduce the problem with different internet browser. Try with no-add on or Incognito mode as well
  • disable all user installed plugin except Votes and Watcher plugin and check if it has conflict with other plugin

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