It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

After creating Scrum Board on GreenHopper I only see Epics and not the stories that are linked to the Epic

I created the Scrum Board using GreenHopper. I see the Epics, however the stories under the Epic do not show. I do not want to create new stories again. How do I get GreenHopper to link the stories to the Epics?

1 answer

It may be that the columns in your Scrum board aren't mapped to the statuses that your stories are assigned to, which would cause them not to show up. To check this, go to Tools > Configure and look on the Columns tab. If you have statuses showing up in the Unmapped Statuses column that contain issues, this could cause them not to show up on the board

More info: https://confluence.atlassian.com/display/GH/Configuring+Columns#ConfiguringColumns-MappingColumnstoJIRAStatuses

If that's not it, then it could be something in the filter - you can try going to the Filter tab and click the "View in Issue Navigator" link to see if your issues show up.

Thank you so much for your fast response, I checked and there are no unmapped statuses. I also check the system to see if there are any status i missed.

Clicking View in Issue Navigator I see all my issues.

I been troubleshooting for a day now, and still cant figure it out.

Hi Joanne,

I am using GreenHopper 6.1.1, I am still having issues after reading and trying the two documents referenced.

My query is

"project = "Mobile " ORDER BY cf[11352] ASC"

Thanks,

David

Hi David,

The best thing to do is to create a support case at https://support.atlassian.com - our support engineers can look in more detail at your data and configuration to figure out what's going wrong.

Please also post the answer back here when you find out.

Thanks!

Quick question Joanne, do i need a Screen Scheme? I really need this resolved asap and already put in a ticket but still no response.

As far as I know the screen scheme wouldn't cause this. The support guys should be able to figure it out though.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Align

Best Practices in Jira Align

Hello Jira Align customers! In order to better serve you on your journey with Jira Align, the Community team has worked with the Jira Align team to curate the content in this collection to better s...

102 views 0 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you