After creating Scrum Board on GreenHopper I only see Epics and not the stories that are linked to the Epic

I created the Scrum Board using GreenHopper. I see the Epics, however the stories under the Epic do not show. I do not want to create new stories again. How do I get GreenHopper to link the stories to the Epics?

1 answer

It may be that the columns in your Scrum board aren't mapped to the statuses that your stories are assigned to, which would cause them not to show up. To check this, go to Tools > Configure and look on the Columns tab. If you have statuses showing up in the Unmapped Statuses column that contain issues, this could cause them not to show up on the board

More info: https://confluence.atlassian.com/display/GH/Configuring+Columns#ConfiguringColumns-MappingColumnstoJIRAStatuses

If that's not it, then it could be something in the filter - you can try going to the Filter tab and click the "View in Issue Navigator" link to see if your issues show up.

Thank you so much for your fast response, I checked and there are no unmapped statuses. I also check the system to see if there are any status i missed.

Clicking View in Issue Navigator I see all my issues.

I been troubleshooting for a day now, and still cant figure it out.

Hi Joanne,

I am using GreenHopper 6.1.1, I am still having issues after reading and trying the two documents referenced.

My query is

"project = "Mobile " ORDER BY cf[11352] ASC"

Thanks,

David

Hi David,

The best thing to do is to create a support case at https://support.atlassian.com - our support engineers can look in more detail at your data and configuration to figure out what's going wrong.

Please also post the answer back here when you find out.

Thanks!

Quick question Joanne, do i need a Screen Scheme? I really need this resolved asap and already put in a ticket but still no response.

As far as I know the screen scheme wouldn't cause this. The support guys should be able to figure it out though.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Marketplace Apps

Tips on how to choose the best estimation method for your planning

Planning and grooming sessions all come with their own sets of rules. Team members meet to estimate stories or other work items, all according to an agreed-upon process. And with every session comes ...

72 views 0 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you