Admin name not working for Evaluation of 6.2 product

I am set as an admin, and I have had others who are also Admins try to use their credentials to Confirm new evaluation period but i keep getting an error.

I have built a test environment that I want to test with Jira 6.2.

Steps I have taken so far are:

1) Replicated Current Jira Setup in new environment

2) Changed host name and point to copy of DB that was created

3) Changed IP, and was able to have an entirely new setup working as 5.2

4) Upgraded from 5.2 to 6.2, which claimed it was successful, but now its asking for an admin name for the 30 day Eval period.

Please help as 3 different "Admins" have all been denied.

1 answer

0 votes
Anna Cardino Atlassian Team May 21, 2014


If that is the case, kindly try to follow the steps provided in this documentation:

After running the query on the atabase, it will create an admin user "localadmin" with a password "sphere" and you should be able to login.

Hope it helps.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Thursday in Agile

How Scrum works? It starts with training and education

To answer “How scrum works,” most of the teams I've worked with first addressed the question: “where to start?”  That question applies to both implementation and improvements on the Scrum framew...

196 views 3 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you