Adding users to Confluence and Jira

I set up a trial account and I want to add more users (we're already at our limit). Can you walk me through this? By the way, we like it!

2 answers

1 accepted

0 votes
Accepted answer

Hi James,

You can add more user to JIRA and Confluence even you have reached the license limit. Just following below steps:

1. Main menu -> Administration -> User Management.

2. Enter require fields, then, click on top right Create User button, uncheck Application Access boxes (both JIRA & Confluence) and Create.

3. Then, the new user is created. However, he can not access either JIRA or Confluence as the Application Access license limit has been reached. Just click on Application Access link on the left menu, then you can add / remove those accesses for some users.

By configuring this, you can have more users than the limit number, however, the active user number is always less than or equal to the limit.

Best Regards


Where do you find the main menu? Am an admin, have gone to our dashboard and can only see projects, no main menu

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in United States

Administrators Cleanup

Good morning, After a long weekend cleaning up, I am still in the cleanup mode 😊. I am curious to know: When do you feel the urgency to cleanup your Atlassian Tools? How many times do y...

21 views 0 0
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you