Access question.

Dear team

I need to give admin access to one of th use for the below project. How can i do that?

Support Entitlement Number (SEN) SEN-2375745

2 answers

This widget could not be displayed.

Hey Neeta,

you should contact your Atlassian support either directly or via

https://support.atlassian.com/secure/Dashboard.jspa

This is just a Q&A forum, not the official Atlassian support!

Cheers Christian

This widget could not be displayed.
Paul Greig Atlassian Team Aug 01, 2013

Hi Neeta,

There are two potential items here, I'll attempt to answer them both :)

1. Change or add users to the license contacts for your instance

Your license contacts, for billing and technical messages, are all maintained in my.atlassian.com. To update the contact details simply login and select '+' to exapnd your account. In the technical or billing email field enter the new contacts details and press 'Add'. You can also adjust the new contact to become 'primary'.

There is a full guide available here: https://www.atlassian.com/licensing/purchase-licensing#managingmyaccount-2

2. Grant group permission within OnDemand instance

To add a new user to the administrators group, head over to group administration for your instance, the link would be similar to:

https://<your_instance_here>/secure/admin/user/ViewGroup.jspa?&name=administrators

Select the 'Add/Remove Users' button and move the necessary users into the administrators group.

For more details on managing groups and users in JIRA OnDemand, there is the following helpful guide:

https://confluence.atlassian.com/display/AOD/Managing+users+and+groups+for+JIRA+OnDemand

Cheers,

Paul

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 7 hours ago in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

13 views 0 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you