Team Calendar Reminder Emails

[clem]

Hello,

When I enter new events with a reminder for 10 minutes before the event I am not getting emails.

I made sure that reminders are on. 

Anybody know why?  Is it because I am the owner of the event? 

Confluence does send emails for Canadian holidays.  Those are the only reminders I'm getting.

[Shane Johnson]

Is it possible to show the information in the scheduled event in the email??? It looks like a generic notification and then doesn't even link me to the calendar event when I click on it...

[Nathan Creigh]

Confluence-Team,

Any update on this issue? My team is currently having this issue now also. The creator/admin of the space gets the alerts, but not myself or my team, which is essential!

Has anyone figured this problem out?

[Pierre-Alexis Tremblay]

We now use it to open Jira tickets (both cloud). We had issues as Jira was bouncing the Confluence emails as spam but we fixed it with an in-between mailbox associated with a service account that we (have to) add to all events for the notification to work.

A lot of workaround. We really wish that Atlassian would make a feature for that. I'm still amazed that it was so hard and hackish to make happen.

[osvaldo plabst]

Any news ? we are having the same issues here, the admin/creator team gets the notifications but the work team doesn't !

[Christina Pagan]

Hi, I am also having this issue. When I enter the events in the calendar I don't get a notification - I watch the calendar, have it in My Calendars and I had someone else add a reminder so I can accept reminders but still nothing.

[Michael Thompson]

I'm now at having some email notifications but only for about half. It makes no sense. Very buggy. I can't figure out why we can't get consistent notifications. I have many tasks set up with one event type and I'm wondering if that causes it to break. This is fairly serious because we have a maintenance calendar set up to notify us of tasks that we'll be audited on. 

[Johannes Gnong]

Same problem here. I also don't get any reminders via email. I am the owner of the calendar. And I can get the emails from Confluence.

[Pierre-Alexis Tremblay]

I have the issue too (in 2017) with cloud confluence. Some users get notifications and some don't and worst, it's not consistent either for those that get them. Once in a while, we will not receive one. Any doc we can follow or anything we should look at?

[Michael Thompson]

Any answers on this? I also cannot get any emails sent from the events in my calendars. I can send a test email from the SMTP setup but never get any emails even though I'm the owner on all the events in the calendars. 

[clem]

Yes we get emails from Confluence for all other notifications.

[Guilherme V.]

Hi Clem

Did you set the Mail Server in Confluence's settings?