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Space permissions by organization?

Derek Chisholm Jan 15, 2019

I'm pretty new to Confluence and working wrapping my head around permissions and user access so bear with me and my ignorance.

I have a space that I'm creating as a knowledge base for employees at our company. I don't want to make publicly available for the wide internet but I don't want to add every person who needs access to the space as a paid user to Confluence either.

Is there a way to allow view access to a space for an unnamed group of internal users without making it available to anonymous users outside of the organization? I'm thinking similar to the Customer concept in Service Desk.

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Ollie Guan Community Leader Jan 15, 2019

Hi @Derek Chisholm,

Conf's permissions are divided into two parts: global and space.You can restrict the permissions of two types of users by using user groups.

 

https://confluence.atlassian.com/confcloud/global-permissions-overview-724765488.html

https://confluence.atlassian.com/confcloud/space-permissions-overview-724764760.html

global.JPG

Katerina Kovriga Jan 16, 2019

Hi @Derek Chisholm!

A 'trick with anonyms' will definitely help you.

Read this article https://stiltsoft.com/blog/2018/10/hidden-anonyms-and-oblivious-admins-in-atlassian-confluence/ and set permissions accordingly to the last scheme.

Derek Chisholm Jan 16, 2019 • edited

i Ollie,

Thanks for your response, it got me on the right track!

My goal was to give JSD customers access to a Confluence space without having to license them for Jira or Confluence while keeping it private.

Within the linked article Global Permissions Overview I found a link to a JSD article titled Serving customers with a knowledge base with details on knowledge base permissions.

I had to change the JSD project setting Knowledge base > Access > Viewing to "Everyone with access to your service desk can read articles without a Confluence license."

Capture.JPG

 

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