Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Save does not work in draw.io in Confluence cloud

Our company enjoyed draw.io in our confluence cloud a lot but a month ago it stopped saving in any page.

I saw this discussion https://answers.atlassian.com/questions/32117097 but it didn't help me.

I'm ready to help investigate this case. Really want to get it working. Please, let me know what details I should provide.

5 answers

Email this into support@draw.io, I've tried for 10 minutes just to post this comment....

 

Sorry for late reply, this board was not working several days ago.

Yes, I installed Comalatech Canvas for Confluence and it worked.

Any further steps? Can I debug and send you logs for draw.io? Or how can I contact Atlassian and ask them to check why the plugin is having issues?

Team Calendar is an Atlassian plugin, it most likely doesn't use the Connect API that third-parties use. Try one from a third-party.

Thanks for the explanation.

Though I tried other addons (installed yesterday Team Calendar) and it worked.

You might have the same problem as https://answers.atlassian.com/questions/56054242. Some Confluence Cloud instances do not work with any add-on, you have one of those instances. Check whether other add-ons work and if it's the case that they don't file a ticket with Atlassian support.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Apps & Integrations

🍻🍂Apptoberfest Update: Upcoming Virtual Events 🎉

Hello Community! I hope you've been enjoying the 🍂Apptoberfestivities🍂 (I know I have!) The event is heating up next week with a series of virtual events that we're calling the 🍻🍂Partner App ...

116 views 1 9
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you