Our company enjoyed draw.io in our confluence cloud a lot but a month ago it stopped saving in any page.
I saw this discussion https://answers.atlassian.com/questions/32117097 but it didn't help me.
I'm ready to help investigate this case. Really want to get it working. Please, let me know what details I should provide.
You might have the same problem as https://answers.atlassian.com/questions/56054242. Some Confluence Cloud instances do not work with any add-on, you have one of those instances. Check whether other add-ons work and if it's the case that they don't file a ticket with Atlassian support.
Sorry for late reply, this board was not working several days ago.
Yes, I installed Comalatech Canvas for Confluence and it worked.
Any further steps? Can I debug and send you logs for draw.io? Or how can I contact Atlassian and ask them to check why the plugin is having issues?
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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