Newly created page won't publish

I created a page but it won't publish. When I click publish I get this error:

Can't sync with the server.

Refresh the page to try to re-establish the connection.

 

Why is it doing this?

1 answer

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There's some troubleshooting documents on synchrony - this is what runs collaborative editing - document.

After you refresh are you able to publish, or not able to publish any page at all?

When I refresh and click publish I still get the error message:

Can't sync with the server.

Refresh the page to try to re-establish the connection.

Ok - did you get a chance to work though the troubleshooting document on synchrony?

I do not have access to the Admin console to check Synchrony is running

Ok, sounds like an administrator needs to chime in from your instance to resolve this.

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