I an brand new to Confluence. I was tasked with developing an ingest form that allows our customer to enter in requests to my team for action.
I was asked to use drop down boxes to guide our customer with the ingest information. I cannot find a simple way in Confluence. The best guidance I have received so far is ti use Excel and import it into Confluence, but that has proven to be clunky and not an Enterprise level method. I am ready to abandon Confluence and go to SharePoint. Is there any guidance you folks might have?
Also, the Confluence rep is asking for my SEN for Forms number. How do I find that?
The SEN number is the license number so if you are the billing or technical administrator you should find it here: https://my.atlassian.com/
As for forms, that is most likely referencing a plugin: https://marketplace.atlassian.com/search?query=forms
Forms is not a standard component of confluence but from what you have stated it sounds as if you have expanded the functionality. We need to know more though to assist you.
Another thing that you might want to look at though if you are going to start working with customer input is jira service desk which is much more suitable for customer input.
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