Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

My clients can't log in

Get a blank screen from the invite after clicking.  when they ask to join, they get a gray screen.  I've gone through permissions several times, and everything seems correct.

1 answer

0 votes

Hi @William Ryan Hunt - are you using cloud or server version? Can you give us more details on how you got through invitation? Did you make all settings for the new users/usergroups?

Did you check through global to space to site permission? Only saying because I had the same problem yesterday, everything seemed fine and I forgot the global permission for the new user group.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Apps & Integrations

Send an Email or Publish to Confluence - What should you do with your release notes?

Background When you hear the words ‘Release notes’, almost always you think of an unsolicited email from a software vendor. But I am here to tell you that from our data, sending release notes via E...

106 views 1 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you