My clients can't log in

William Ryan Hunt October 3, 2019

Get a blank screen from the invite after clicking.  when they ask to join, they get a gray screen.  I've gone through permissions several times, and everything seems correct.

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Fabienne Gerhard
Community Leader
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October 3, 2019

Hi @William Ryan Hunt - are you using cloud or server version? Can you give us more details on how you got through invitation? Did you make all settings for the new users/usergroups?

Did you check through global to space to site permission? Only saying because I had the same problem yesterday, everything seemed fine and I forgot the global permission for the new user group.

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