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Missing permission for all members

Gabriele Forster March 11, 2021

Hello, 

when we open a page in Confluence every team member get the message:

"Google Drive

YOU NEED ACCESS

Ask for access, or switch to an account with access"

 

If we click the bottom "Request access" we get the information "Request Sent" You'll get an email letting you know if the file is shared with you.

But nothing happens and nobody get the access.

Does anyone has an idea how we can solve this issue?

 

Thanks and kind regards

Gabriele Forster

 

 

1 answer

0 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 29, 2021

@Gabriele Forster Are you using an app to provide access to Google Drive information?  Have you checked to see if the app is set up properly?

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