Exporting list of issues from Jira into CSV file result blank

Hello! Does anyone know if there is a bug related to the export from JIRA into a CSV file? I've been trying to export my list of issues and the result is just a blank page.

Thanks

 

1 answer

0 vote

My guess is that you're trying to open an excel export in excel and save it to CSV?

If so, then my first assumption would be that you've run into a known bug in excel - https://answers.atlassian.com/questions/39432356

(It's arguable that the behaviour is a bug, but "not telling the user I'm going to lose their data and waste their time" definitely is)

I'm exporting a filter to Excel and when I want to open it is blank.  Excel version is 14.0.7166.5000. https://answers.atlassian.com/questions/39432356 I don't think it solves the issue 

Ok, with the file you save, try opening it with a text editor - does it look like it contains your data?  And it looks broadly correct as xml (if you have an xml aware editor, those will often check and highlight errors)

If the file is valid, then it's a problem with Excel.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,152 views 6 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot