Confluence Questions Trial - having problems

Lee Byrne May 16, 2014

I can't seem to delete the sample topics (which I believe was just added as a feature - deleting topics with no questions) and every Topic I try to add apparently has alreay been created (unless I keep quessing as I got one to stick). What am I doing wrong?

4 answers

1 accepted

1 vote
Answer accepted
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
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May 16, 2014

Please, open a support ticket here https://support.atlassian.com

Regards,

Fabio

0 votes
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 16, 2014

Hello Lee,

I found this issue on COnfluence Question support JIRA https://jira.atlassian.com/browse/CQ-815.

It seems that this issue has been fixed on 1.0.440 version (https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.confluence-questions/versions).

What is the plugin version that your 're using? Could you install that version or higher?

Hope this helps,

Fabio

Lee Byrne May 16, 2014

same here. I don't see any way to update it.

Jason Williams May 16, 2014

I am using the OnDemand - its still in trial.

0 votes
Jason Williams May 16, 2014

I also have the same problem! I have the sample topics - I am an admin, I delted all the questions, I have an edit link but no delete link for the topic!

0 votes
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 16, 2014

Hello Lee,

it can only be done by admins and people with a higher Karma.

Hope this helps,

Fabio

Lee Byrne May 16, 2014

Thanks - As for deleting, I am the admin and we just started so I don't know if there's any karma to speak of.

Why is every topic I try to enter already in use? Any ideas?

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 16, 2014

I thinked you was referring to Atlassian Answer question. Btw, it seems that confluence administrators can do that https://confluence.atlassian.com/display/QUESTIONS/Permissions

Lee Byrne May 16, 2014

Thanks Joseph - you are correct, it's Questions. So confusing. I hope someone can help me so we can get the trial rolled out.

Joe Clark
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 16, 2014

I think you mean Confluence Questions, the Atlassian product, rather than "Answers", which is this site and is built on a different platform - I have update the question title and tags to reflect this :)

Lee Byrne May 16, 2014

Thanks Fabio - it seems as though this admin can't!

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