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Confluence (5.7.4) System Error on AWS server

We have an old Confluence (5.7.4) server installation on AWS cloud. Needless to say - the guy who originally installed it, left our company last year. Some days ago the AWS server was switched off, now after reactivation we get a system error... . Is there anything we can do about it, at least to restore the text information saved in the database?

 

logoSystem Error

.....

Cause

org.apache.velocity.exception.MethodInvocationException: Invocation of method 'isShowSignUp' in class com.atlassian.confluence.user.actions.LoginAction threw exception java.lang.RuntimeException: java.util.concurrent.ExecutionException: org.springframework.orm.hibernate.HibernateObjectRetrievalFailureException: No row with the given identifier exists: 1245185, of class: com.atlassian.crowd.model.directory.DirectoryImpl; nested exception is net.sf.hibernate.ObjectNotFoundException: No row with the given identifier exists: 1245185, of class: com.atlassian.crowd.model.directory.DirectoryImpl at /login.vm[line 6, column 28]
    at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(ASTMethod.java:337)

caused by: java.lang.RuntimeException: java.util.concurrent.ExecutionException: org.springframework.orm.hibernate.HibernateObjectRetrievalFailureException: No row with the given identifier exists: 1245185, of class: com.atlassian.crowd.model.directory.DirectoryImpl; nested exception is net.sf.hibernate.ObjectNotFoundException: No row with the given identifier exists: 1245185, of class: com.atlassian.crowd.model.directory.DirectoryImpl
    at com.atlassian.confluence.util.ReadOnlyLicenseCalculator.handleExecutionFailure(ReadOnlyLicenseCalculator.java:96)

caused by: java.util.concurrent.ExecutionException: org.springframework.orm.hibernate.HibernateObjectRetrievalFailureException: No row with the given identifier exists: 1245185, of class: com.atlassian.crowd.model.directory.DirectoryImpl; nested exception is net.sf.hibernate.ObjectNotFoundException: No row with the given identifier exists: 1245185, of class: com.atlassian.crowd.model.directory.DirectoryImpl
    at java.util.concurrent.FutureTask.report(Unknown Source)

caused by: org.springframework.orm.hibernate.HibernateObjectRetrievalFailureException: No row with the given identifier exists: 1245185, of class: com.atlassian.crowd.model.directory.DirectoryImpl; nested exception is net.sf.hibernate.ObjectNotFoundException: No row with the given identifier exists: 1245185, of class: com.atlassian.crowd.model.directory.DirectoryImpl
    at org.springframework.orm.hibernate.SessionFactoryUtils.convertHibernateAccessException(SessionFactoryUtils.java:584)

caused by: net.sf.hibernate.ObjectNotFoundException: No row with the given identifier exists: 1245185, of class: com.atlassian.crowd.model.directory.DirectoryImpl
    at net.sf.hibernate.ObjectNotFoundException.throwIfNull(ObjectNotFoundException.java:24)

Stack Trace:[hide]

org.apache.velocity.exception.MethodInvocationException: Invocation of method 'isShowSignUp' in  class com.atlassian.confluence.user.actions.LoginAction threw exception java.lang.RuntimeException: java.util.concurrent.ExecutionException: org.springframework.orm.hibernate.HibernateObjectRetrievalFailureException: No row with the given identifier exists: 1245185, of class: com.atlassian.crowd.model.directory.DirectoryImpl; nested exception is net.sf.hibernate.ObjectNotFoundException: No row with the given identifier exists: 1245185, of class: com.atlassian.crowd.model.directory.DirectoryImpl at /login.vm[line 6, column 28]
	at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(ASTMethod.java:337)
	at 

........................

 

1 answer

Looks like this knowledge base article might help you.

However it would probably be a good idea to find a local Atlassian Solution Partner that can help you with this. Also Confluence 5.7 has long reached End Of Life so if you want to continue using Confluence you should upgrade to a newer version (for which a Atlassian Solution Partner would be helpful as well) or switch to Cloud. :)

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