How do I change the Base URL in the cloud version? I am an administrator, but the field is still greyed out.
We are in the trial period and would like to change the url when we start paying. I see Nic's answer below says it can't be done, but that seems wrong.
Nic, when you say "cannot change," you must mean "may not." Certainly, a url /can/ be changed. We are a potential customer and would like to know how we change the url that was chosen hastily for the trial period to what we would like it to be if we decide to buy the product.
No. I really do mean cannot change. The only way to get a Cloud installation to run on a new URL is to create a *new* Cloud instance, export all your data from the old one, import it into the new one, and then (optionally) delete the old one. That is NOT "change", that is "Create new and delete old". Atlassian won't change your url for you, you will need a new one. Fortunately, it's easy to set up a new trial on the url you want (and dump the old one) and then you just need to decide if you want a clean start or do the export/import.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
👋Community members! Downtime happens. And great incident response takes a village. Teams like Support, Dev, SRE, Ops, IT, and Marketing have to come together to resolve the problem while keep...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG