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Back dating pass

I have a guest who had trouble with sheer ID before Oct 17 she has finally got all things together and was told she could still purchase the sale pass today but im not sure how to do this.

 

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You will need to explain what "sheer id" is, and what a "sales pass" is, both in terms of Confluence.

My best guess is you've clicked on "help with this site's documentation system" instead of "help with the thing this site is about".  And the site is using confluence for its docs.

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