Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Are there plans for Confluence to be KCS v6 verified?

Is Atlassian considering making Confluence a KCS v6 verified tool?

Many teams across my organziation have used Confluence for years (since v2). We're beginning the process of adopting KCS, and being able to use Confluence as our knowledge base platform would allow for a degree of familiarity and help with buy-in.

As it stands now though, there are a few key functions that are not present. Currently, the ability to link Confluence articles to work items within Microsoft System Center Service Manager) is a big obstacle.

1 answer

I'd like to top this topic up.

I've watched several videos on youtube where Atlassian's stuff do great presentations on the KCS methodology, yet Confluence is far from being KCS-friendly. Most of what is needed for KCS can be worked around, but with a lot of pain.

Here is a sample of what would be needed in order to be more KCS compliant:

- KCS roles (Create new, not validated articles / Contribute to articles / Validate & Publish articles)

- Article status (WIP, not validated, validated, archived)

- Partial article visibility restriction

- Native stats on reuse vs new (not depending on third party plugin such as Analytics for Confluence)

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Trello

Taco Tuesday: Your favorite Trello blog takeaway

Hello friends! From the community that brought you Welcome Wednesday, Throwback Thursday and Friday Fun, welcome to Taco Tuesday, a weekly discussion about all things Trello. The best part? One Tac...

83 views 6 5
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you