Are there any additional settings that deal with uploading a file to a documentation space?

I have created a documentation space and I have uploaded several different files, however I have one file (.mp4) that will not upload it states it is 90MB.  I have set the attachment limit to 500MB (it was originally 100 which should have been sufficient) however I am still getting the error message stating "The file size exceeds the limit allowed and cannot be saved" any suggestions would help.

1 answer

0 votes

Hi Amanda,

  • Can you confirm your Confluence Server version?
  • Are you uploading the attachments directly in Confluence or using the WebDAV Workaround?
  • If you were doing it directly, are you able to upload them using WebDAV? 
  • Can you show us a screenshot of the error you are receiving?
  • And lastly, what error messages do you see int he Confluence Application logs when you attempt to upload the attachment?


Thank you!

Regards,

Shannon

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Jan 15, 2019 in Statuspage

Introducing Statuspage Getting Started guides! First up: What is Statuspage?

Over the next several weeks we'll be sharing some of our Getting Started guides here in the community. Throughout this series of posts, we'd love to hear from customers and non-customers ab...

286 views 5 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you