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An error occurred when I create issue in Confluence

안우전 I'm New Here Jan 20, 2021

I'm getting these errors from Confluence when trying to create issue. 

CI.png

And click 'Allow access' I get this error

 

Authentication failed!

An error occurred while trying to obtain an access token. For application link 

OAuth Problem Details

  • Failed to get token from service provider. Secret is missing in response. Response status code is '403'

 

I've already application link Confluence <-> Jira. but I think confluence to jira is not working normally.

Here is my application links setting

21.png

When I click 'Authenticate to see status', I got same error mentioned above.

What does this mean, and how do I fix it?

  • Both Connections Local authentication Outgoing / Incoming is OAuth.
  • Confluence and Jira is on Cloud.
  • I set IP allowlisting for only using within the company

Thank you for your help! 

1 answer

0 votes

@안우전  Hi,  Could you check application link on JIRA side ?

@Moses Thomas HI! 

Yes. Jira's application links status is 'connected'.

But I don't know what is working normally.

I've tried selecting link 'Find a Confluence page' on Jira's issue page and works well.

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