"Email from" option in "General configuration" settings not having an affect on outgoing emails.

Steven Blachowiak May 17, 2017

The from feild of any mass email sent out from Jira has the form:

jira-username<email>

Are there any additional settings that are needed to make the "Email from" setting affect outgoing emails?

2 answers

0 votes
Todd Winton May 17, 2017

Steven,

Are you wanting your name to not come up?

If so, remove jira-username

Steven Blachowiak May 18, 2017

Remove it from what? The "Email from" option is supposed to change the way the sender address shows up when it is sent out but changing this setting from its default (${fullname} (JIRA)) has no affect.

0 votes
AnnWorley
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 17, 2017

According to Configuring a project's email address:

"It is possible to configure a project's email address, which is the email address that notifications are sent from – i.e. the 'sender address'. This will also serve as the reply address for responses..."

I hope I am properly understanding what you are looking to configure. Please let me know if that doc helps.

 

Steven Blachowiak May 17, 2017

It is not the senders adress itself I want to change. My Jira username is comming up in the email, that is what I want to configure.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events