Reason for "Error rendering..." error JIRA Enhancer Plug In

Hello all,

I have JIRA Enhancer plug-in installed for my hosted JIRA database. when I go to the "reopening history panel" I get the following error.

"Error rendering 'com.tuncaysenturk.jira.plugins.jira-enhancer-plugin:reopened-issue-tabpanel'. Please contact your JIRA administrators."

Anyone have an idea why I get this error?

2 answers

Hi Shirley, Could you please add logs related to this error. It's really impossible to figure out the problem with this comment Tuncay

I am using a hosted version of JIRA so I don't have access to logs unless I go through Atlassian. Do you know how I can access these logs with a hosted account?

Thanks!!

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