Failed to enable the add-on

Ben Wong August 30, 2013

Bought the TMate SVN Mirror for Atlassian Stash add-on. Installed but failed to enable it.

The error basically said:

An unexpected error occurred. Refer to the logs for more information.

5 answers

1 accepted

0 votes
Answer accepted
Ben Wong September 27, 2013

Resolved by upgrading to the latest version.

0 votes
Dima Reznik July 16, 2017

Hello everyone. I try to develop some add on and i get an error when i want to enable it (This add-on failed to enable. Refer to the logs for more information). Anybody can help?

0 votes
Ben Wong September 22, 2013

I just tried installing v. 2.0.4 and am still getting the same error. The only other plug-in is the Universal Plugin Manager which is at version 2.13.2. Going to try to close this issue so we won't have the same issue in two different places.

0 votes
Semyon Vadishev
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September 2, 2013

Hello Ben,

The debug log would be of a great help for us as there're many possible reasons for this kind of failure. You can find the log files at $STASH_HOME/log/ directory. Please send these logs to support@subgit.com or create an issue at our tracker http://issues.tmatesoft.com/issues/SG and attach the logs to it.

As a quick workaround you can try to enable the plugin manually via Administration | Manage Add-ons | SVN Mirror For Atlassian Stash | Enable.

Regards,

Semyon

Ben Wong September 4, 2013

Sorry guys, I didn't get any notification when either one of you responded. I couldn't paste the log here since it was too big, so I created an issue and attached the log at http://issues.tmatesoft.com/issues/SG per Semyon's suggestion.

The issue is at: http://issues.tmatesoft.com/issue/SVNKIT-399

Thanks,

Ben

Semyon Vadishev
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September 5, 2013

Hello,

I moved your issue to another project at our tracker: http://issues.tmatesoft.com/issue/SG-45

So far it looks like someone has upgraded UPM before installing the plugin and that broke some dependencies. Please try to install the latest version of the plugin. Please let us know whether that fixes the problem for you.

Thanks,

Semyon

0 votes
Felipevsw
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 30, 2013

Did you check the application's main log for more details?

Can you paste the error that appears on the log here?

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