Why won't a release show up in Portfolio

I have a release which will not display in portfolio. I have checked its settings against other releases and see no differences...it simply does not show up at all when I go to releases and search for it.


Any ideas? This is pretty frustrating as this release contains a number of epics which also do not show...I'm assuming because they are related to this invisible release.

Thanks,

Jake

1 answer

0 vote

Are those Epics and Release part of the source data of your Portfolio Plan?

Have a look at your Plan settings:

  • Plan / Configure (through the button with ... next to the Plan's name)
  • Select Issue Sources from the options on the list
  • Click the Edit Sources button

You will then be guided through the wizard that was initially shown when you first set up your plan. Check whether all your projects are included in the selection on Step 1. In step 2, you may include additional releases if they are there. Step 3 are your issues (so Epics too).

You should be able to locate everything there and fix issues with the data selection, if that's what is causing your issue.

Okay, so this appeared to be the potential issue, the Initiative in question was not selected. So...

- I selected it

- Tried to move to the next step, step 3 but got this error on page...

 

Can't save settings.gif

Any ideas?

Thanks,

Jake

One thing you might check, is whether all issue types in the project selection are configured in Portfolio's Hierarchy Configuration.

All issue types you import, must be mapped to a hierarchy level. You find this in the Administration section of the Portfolio addon (In the JIRA menu: Portfolio / Administration and then Portfolio Hierarchy Configuration.

If it's not that or you can't figure it out, do what the error message says and send the details of the error to Atlassian support, so they can help you figure out what went wrong exactly.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted May 01, 2018 in Portfolio for Jira

New Portfolio for Jira Demo

We recently launched a brand new Portfolio for Jira demo where you can learn: The essentials for getting started with Portfolio for Jira How to create a realistic roadmap based on your work in Jir...

351 views 1 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you