Why are my issues not showing on road map?

I have my portfolio set up with 3 hierarchy levels, the top 2 having multiple issues. I have set target dates and selected calculate multiple times but nothing will show on my roadmap. It had been working last week but for some reason has now stopped.

Any help would be appreciated


1 answer

0 votes

Hi Muhammad,

There are a number of possibilities as to why an issue or bunch of issues would not appear on the roadmap in portfolio.  To help troubleshoot the most common causes of this we created a FAQ that has some steps you can take to check and see if these issues are being excluded for some reason or another.   This is taken from  Portfolio for Jira Support : FAQ : Scope questions and troubleshooting.

The issue "x" doesn't appear in my plan

Make sure that:

  • the fixVersion field is not hidden for that issue type.
  • there are no filters set in the portfolio plan/setup wizard that are excluding it.
  • the issue is has not been resolved otherwise It won't be visible in the import wizard.
  • if you are in plan view, go to more > status > open and completed issues and/or
    more > status > completion data >.
  • the issue is not within a release that has been excluded.
  • the issue was not manually excluded in the wizard.

The fact that these appear to have been there once before seems to indicate that one or more of the details above has changed for those issues which in turn could result in them not appearing here.

I hope this helps.


Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Jun 26, 2018 in Portfolio for Jira

New Portfolio for Jira Getting Started Guide

We've just launched a brand new guide to help you get started with Portfolio for Jira.  This guide is a companion piece to our new demo. The guide walks you through use-cases, best practices an...

1,146 views 7 5
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you