When I select story on the hierarchy level filter, it doesn't show any stories. Instead it shows a few randomly selected initiatives and epics.
Also, when I select create story while viewing the story view of roadmap it shows up as a task instead & doesn't show on the roadmap.
Thanks for the link, I've had a look at it again and have used it previously to set my hierarchy levels.
My issue is more to do with the portfolio timeline displaying a mix of different hierarchy levels when selecting to view timeline at a story level.
I understand what you are saying. You also mentioned that a task shows up when you create an issue at story level, so I wanted you to check first what issue types you have mapped to each hierarchy level in Portfolio.
One more thing you could check, is which issue type scheme(s) is/are being used in the Jira projects you have in your plan. If 'story' is not available in a given project, Jira will create another issue type. Or you can usually select which issue type you want to create:
If this does not explain/fix your issue, I would recommend you to create an issue with Atlassian support.
Recently, as part of a series of Portfolio for Jira case studies, we spoke with Carl DiClementi, Director of Product Management at Factom about how he uses Portfolio for Jira. In...
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