When selecting story hierarchy level, random inititative & epic issues are shown on roadmap

When I select story on the hierarchy level filter, it doesn't show any stories. Instead it shows a few randomly selected initiatives and epics.

Also, when I select create story while viewing the story view of roadmap it shows up as a task instead & doesn't show on the roadmap.

1 answer

0 votes

Hi @Muhammad Marhoon,

A good starting point might be to check the Hierarchy definition of Portfolio.

Check out the documentation on hierarchy configuration here.

Hello @Walter Buggenhout [ACA IT]

 

Thanks for the link, I've had a look at it again and have used it previously to set my hierarchy levels.

My issue is more to do with the portfolio timeline displaying a mix of different hierarchy levels when selecting to view timeline at a story level.

Hi @Muhammad Marhoon,

I understand what you are saying. You also mentioned that a task shows up when you create an issue at story level, so I wanted you to check first what issue types you have mapped to each hierarchy level in Portfolio.

One more thing you could check, is which issue type scheme(s) is/are being used in the Jira projects you have in your plan. If 'story' is not available in a given project, Jira will create another issue type. Or you can usually select which issue type you want to create:

Screen Shot 2017-11-06 at 15.23.14.png

If this does not explain/fix your issue, I would recommend you to create an issue with Atlassian support.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Statuspage

Introducing Statuspage Getting Started guides! First up: What is Statuspage?

Over the next several weeks we'll be sharing some of our Getting Started guides here in the community. Throughout this series of posts, we'd love to hear from customers and non-customers ab...

171 views 4 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you