I have spent over 2 hours trying to work this out. It looks like when I purchased jira it AUTOMATICLY chooses a Hosted plan, yet on the trial it is cloud based....confused
How do i get this company to change my order from Server to Cloud so we can all stop going insane?
As they dont give a phone number, or simple form i hope the community can help?
There's no "switch over" option really, but you can get there.
First, you can simply buy a new Cloud system, ignoring the one you've got by accident.
Secondly, you can get a refund on Server - see https://confluence.atlassian.com/purchasing/does-atlassian-offer-refunds-321848767.html
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs