Adding issues to epic doesn't show on portfolio

I have two boards feeding into my portfolio plan. When I go into an issue in JIRA and set the EPIC, the change doesn't seem to be propagated to my portfolio plan.

I know there are several others with this issue, none of the fixes do not work for me or are not possible on my version of Portfolio (why are there so many versions?).

I find this bug or limitation very irritating and could mean the difference between my company paying for this or not. We are currently trialling portfolio.

NOTE: Re-importing issues through the configuration menu does not work to fix this problem


A gif of my problem here: http://gph.is/2ovkKUe

How can this be fixed? Is there a bug or is there something I am not doing correctly.

3 answers

0 votes

Hey Colin, thanks for bringing this to our attention - the behaviour you've described is certainly not expected.

The first thing that comes to mind is that the issue sources in your plan somehow don't pull in those issues, either due to board filter or explicit exclusion of the stories' release.

Could you please create a support ticket so our devs can investigate and track your issue? https://support.atlassian.com/

Kind regards,
Rhys

Hi Rhys,


Thanks for the response. The jiras actually *did* appear under the epic. However, it did take a while and the action of them appearing or how I made them appear isn't deterministic.

So I think there's still an issue here, as it took some time for the jiras underneath to appear.

0 votes

Hi,

I had an identical issue after creating a new epic from Portfolios side and after committing it moving an existing story into it.

The epic was showing but the issue underneath it wasn't even though it was visible from Jira. Also visible on backlog and the filter.

I tried also Configure->Issue Sources->Configure Sources without any affect.

Finally when I went to one of the stories and changed it's remaining estimate to zero those both appeared on Portfolio also. 

Don't know if the change on the remaining estimate was the answer but there's definitely still an issue here.

Best Regards,

Markus

0 votes

Some issue here, Created an epic in Portofolio and pushed to a jira software project then added some things in jira software to the epic and no changes are showing up in portfolio. I've gotta say using atlassian products is an excercise in frustration, I'm constantly running across bugs like this that just kill my productivity. I have no idea when this will be fixed but looks like from the date of the original report its been around awhile.

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