Hi Community We are using OpsGenie as our on-call tool, for distributing alerts from our monitoring systems to our on-call-personel. We don't send everything, as that would create quite a load on o...
Hi, Whenever I try to Add Incident Timeline, I get error 40301. What should I change in the API Key's permission to allow Add Incident Timeline? Attached are the URL, Header, Body, Response...
Hello, I want to use powershell to create an alert. I need powershell to run on a certain VM as I need it to run the backup server. Are we able to do this, and if so, how? I guess w...
Hello, I am trying to configure the alert based on its repetition within a desired time period, for example sent the alert notification when it occurs 5 times within 30 minutes, etc. Is it possibl...
Hello everyone, I am using the postmortem feature in Opsgenie and would like to change the template, or to create a couple of them - each for different services. As far as I know, you cannot ...
Hi, I exported my team's schedule to Outlook using the "export with manual URL" option. I'm able to see the calendar, but it doesn't refresh. This was not the case when I exported my personal on-cal...
For reference: https://docs.opsgenie.com/docs/alert-api#add-note-to-alert The "source" field isn't returned when Notes are queried. The "source" in the parent Alert isn't updated. There...
Hello, I am planning to connect Opsgenie to a Jira Server instance, which works using OEC. My question is if there is any possibility to link the Jira Server issues in Opsgenie within the incidents...
Hello, I've configured an SNS topic for when a cloudwatch alarm triggers an "Alarm" state. I can receive the alarm in Opsgenie, but if the alarm state changes to "OK" the opsgenie aler...
I have tried searching the Community (and Google) for this exact scenario, but have come up blank. Illustrating an example (names changed for security): One of our OpsGenie alerts periodically...
Is there API support use for the OpsGenie free trial version? I have noticed that when I make an API post call to https://api.opsgenie.com/v2/alerts or https://api.eu.opsgenie.co...
Is there a way to keep / save the filter for Alert Analytics? Currently it defaults to last 7 days. For example, would like to have keep it at annual view so that the team can ac...
I'm using the email integration to pick up alerts from some of our systems and am parsing the email using the advanced string processing. I've managed to parse the alert priority, entity, sourc...
Hi, I'm new on Zabbix and I'm trying to integrate Zabbix to the opsgenie alerts. i need the alerts created by Zabbix in Opsgenie. I'm currently using the 5.0.3 version of Zabbix and I understand, ba...
For example if I have the sms and email notification in place. The notification is being sent to these platforms however has failed. Is there a way to notify the same user or another user or generate...
Hi, My airflow is using SendGrid account to send emails, I’m using it to send emails to my OpsGenie email account but it seems that the emails are blocked somewhere. My private email...
I have stumbled into an issue where my team (incident management) receives an alert for an incident from team A and while managing this incident team B also needs to start an incident so they send an...
I can't find it in the documentation, so it seems this isn't a feature at the time of writing, but is there a solution to configure a pincode in the incoming call routing? Use case is that only cust...
Is it possible to extract list of Alerts with the Priority value per Alert?
Is it feasible to create a custom report, to show the count of alerts per priority per Team. Can only see alert per Priority.
Hello Community, Need some help in this topic below, Our use case is receiving monitoring alarams from various monitoring tools via API or Email and we were routing each monitoring aler...
Hello Community, Need some help in this topic below, Our use case is receiving monitoring alarams from various monitoring tools via API or Email and we were routing each monit...
Hi there, I need to find a way to get the user who is on-call (Opsgenie) and use it in a Jira automation rule for a specific notification use case. I only want to notify through an automation ...
We are using OpsGenie to run our on-call schedules and control what SCOM alerts we are routing to our on-call personel. The routing is working perfectly, when our SCOM alerts goes Healthy -> Warn...
We have 3 small teams and we would like to have all members of every team to be on call during the working hours for 1 week every 3 weeks. So team 1 is on call this week during working hours, team 2 ...
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