Since it is reoccurring every month and we need to create tickets to change the PO, it is time consuming and inefficient. I wish it would be as easy as for the other products Atlassian offers, just u...
I want to extract charecter from below string and use in Tag tun-charectertoextract-xxx-"Charetertoextact"-xxx-xxx
I'm working with a Datadog integration (primarily for synthetic monitoring). It is set up and working fine, but something doesn't feel right about the limitations of how we currently have it se...
I'm trying to query the Opsgenie python API based on time range but I don't see any API that supports the action.
Our on-call schedule rotates at midnight. I've been trying to create a notification rule for Schedule Start notifications that only notifies the person on-call on the previous day during business hou...
We see there is a "notify next user (in rotation)" but this isn't quite what we are looking for. For example, say we want the primary rotation to be a senior developer role and the backup rota...
Need help how i get to know who made changes in Teams integraion either deleted it or modify it. Do we have Audit viewer for Opsgenie.
I am getting the above error prompt when trying to integrate Twilio based incoming call routing with OpsGenie. The Twilio credentials and phone number are correct and verified. Can someone sugg...
Hey, Where should I define what triggers the alerts in Opsgenie For example - If I make a comment or any other change in the Jira ticket (associated with the Opsgenie incident) it triggers the aler...
Hi! I'd interesting in is it a way to get SLA value with Java API in the same format as it shows on SD (included svg icons). I've inspected the SlaInformationService and find out that we can get ge...
HI all, We send a regular e-mail heartbeat to OpsGenie from one of our mailservers, have been for years, no issues. Last night we got the following in our logs: Nov 25 10:00:02 mai...
Hello, I have subscribed with Free plan and see Armenian number voice notification option is not available for my plan. I am curious how much it cost Armenian phone number option for v...
Good Morning, Is there any possible way to raise tickets from OpsGenie directly into our Jira Service Desk project? Ideally i would like to have an alarm in OpsGenie and if needed, we can s...
We are trying to use OpsGenie to manage alerts in our command centre, but I'm having issues with the automatic incident creation. Ideal solution: alert comes in more alerts for the same issue arr...
Hi there, I have an Opsgenie-Eventbridge integration running and am successfully getting alert data flowing through to AWS. The issue I'm having is for some types of alerts (e.g. Close and Acknowled...
I've a situation where we're sending a common alert to multiple teams. And I would like to restrict various actions to the owner team only. Ex: Alert: website-down Owner team: team_sre Al...
Hello, i need help. suddenly i was logout @ opsgenie. i try to login but the messsage bad credentials is comming after login. i tried to get a new password create mail. But no mail is co...
Hello, i need help. suddenly i was logout @ opsgenie. i try to login but the messsage bad credentials is comming after login. i tried to get a new password create mail. But no m...
Hi! How can I parse messages from AWS SNS in JSON format for getting the "attributes.severity" value? I have alert manager with next configuration. Could anyone tell me how OpsGenie parse JSON mess...
Hello, Using my Atlassian account I want to quote the Opsgenie Sandard for 9 users for Portugal Capgemini Entity. I can not see this product on the list, can you please advice? Regards, A...
Hi Experts I am new to the Opsgenie and Jira Service Management. And I am trying the Jira Service Management Integration plugin of Opsgenie. I have succeed to create a JSM issue when Opsgenie new ...
I'm trying to create a case insensitive condition for an incoming rule, but I'm not able to match the condition, this is my case: I'm using the matches operator (regex) and this regex: /.*(b...
Hi We have Service Desk and OpsGenie. When we create an incident in OpsGenie we create a slack channel from the incident in order to allow us to easily "add to incident timeline", any comments or up...
The MS Teams integration does not seem to cater for notifications, but only alerts. I've configured Notification policies to only notify when more than x repeats in 1 minute. This does not seem to ap...
Hi, We are using the following flow: AWS Managed Prometheus connected to AWS SNS (through Alertmanager configuration), and AWS SNS sent an alert to OpsGenie. We have rules in ...
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