Summary When using any Opsgenie Integration that is separate from the Atlassian Integrations (Jira Software, Jira Service Management, etc.) you only have the ability to send updates to Opsgenie, no...
I've created numerous custom analytics reports and need to manage them i.e. edit the filtering, date selection, etc. Where can I find the reports I've created to do this?
I would like to export a list of all teams registred in Opsgenie whit the services they own.
I want to always create the slack channel when an incident is created. Is this a feature?
We are testing out Opsgenie with a CheckMK integration. In the integration documentation it states that there should be a Responder field that we can use to assign alerts to. Without assigning a...
Hey I opened a test alert and test the escalation, all on-calls installed the app and got the notification, but the notification sounds like a new message alert, even if I'm changing th...
When a new alert is created and I want another team's help, how can I trigger it with slack? so the current on-call of this team will also get a notification from Opsgenie to join and help this inci...
Hi Team, I am trying to create test alert in Opsgenie. I've filled all the required fields. When I click on create. It gives me an disable icon and nothing pops up later. Is it because of the subscr...
We have SLA metrics we need to track for both Acknowledgement and Closing of OpsGenie alerts. We are good at acknowledging the issue, but are lacking in closing in a timely manner. We hav...
Why I don't see Salesforce Service Cloud options under Integration ?
How to export report with list of all alerts received in Opsgenie..
Hi Team, We have different teams that needs to access Opsgenie and each team has a different head count. So for a minimum of 100 enterprise account logins. Can we access them by purchasing 10 licens...
I can deduplicate the alerts coming from jira to Opsgenie but unable to find alias field while integrating the azure service to Opsgenie.So how can I use the deduplication feature to the azure alerts.
It does not appear to be possible to remove a service relationship in opsgenie once it has been created. If someone makes a mistake or a service is refactored in the future to not require a certain s...
Hello, I am able to create an HTTP action within a MS Flow to return a list of teams that are on call for an upcoming weekend by using our opsgenie_api_key as well as our URL. However, I'm not sure...
The default tone which is played on critical alerting is too short - roughly less than a second. I would like to change it to a sound where the volume is rising and playing for some seconds.
Whenever a P1 alert is triggered I want to create a new slack channel with the current on-call, open a Jira ticket with a link to the ticket and the status of the alert
Is there a way to add an email to an escalation without having a user associated with it? I've seen similar questions for which the answer is "no" but they were from 2020/2021 and I wanted to make s...
I'll preface this by saying that I'm struggling to understand how PRTG is meant to be integrated into Opsgenie. I have PRTG notifications going to Opsgenie. I want to have Opsgenie escalation work a...
I need to list down the maintenance whos status is ative. We should ignore past, schedule, and etc. This need to be done using API.
I am looking for a way to pull more than 100 alerts at a time using the API for a given timeframe. I know how to do this by setting the offset in my api call but it liimits to 100 for each call. The...
We have a two way integration with our monitoring system that closes alerts in opsgenie when the alarm is cleared and we also have OEC installed to clear the alarm in the monitoring system if the cor...
Hi All, If we acknowledge the alert in OpsGenie, a work note is added in ServiceNow Incident. (this setting is available). My Question is: Is it possible to change the ServiceNow Inciden...
I want to track how many notifications have been sent to engineers in my company and associate them to a team, service, and alert if possible. How can I do this in the API? I see we can get Notificat...
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March 17, 2024 11:28 PM PDT |