Hi Team, We have different teams that needs to access Opsgenie and each team has a different head count. So for a minimum of 100 enterprise account logins. Can we access them by purchasing 10 licens...
I can deduplicate the alerts coming from jira to Opsgenie but unable to find alias field while integrating the azure service to Opsgenie.So how can I use the deduplication feature to the azure alerts.
It does not appear to be possible to remove a service relationship in opsgenie once it has been created. If someone makes a mistake or a service is refactored in the future to not require a certain s...
Hello, I am able to create an HTTP action within a MS Flow to return a list of teams that are on call for an upcoming weekend by using our opsgenie_api_key as well as our URL. However, I'm not sure...
The default tone which is played on critical alerting is too short - roughly less than a second. I would like to change it to a sound where the volume is rising and playing for some seconds.
Whenever a P1 alert is triggered I want to create a new slack channel with the current on-call, open a Jira ticket with a link to the ticket and the status of the alert
Is there a way to add an email to an escalation without having a user associated with it? I've seen similar questions for which the answer is "no" but they were from 2020/2021 and I wanted to make s...
I'll preface this by saying that I'm struggling to understand how PRTG is meant to be integrated into Opsgenie. I have PRTG notifications going to Opsgenie. I want to have Opsgenie escalation work a...
I need to list down the maintenance whos status is ative. We should ignore past, schedule, and etc. This need to be done using API.
I am looking for a way to pull more than 100 alerts at a time using the API for a given timeframe. I know how to do this by setting the offset in my api call but it liimits to 100 for each call. The...
We have a two way integration with our monitoring system that closes alerts in opsgenie when the alarm is cleared and we also have OEC installed to clear the alarm in the monitoring system if the cor...
Hi All, If we acknowledge the alert in OpsGenie, a work note is added in ServiceNow Incident. (this setting is available). My Question is: Is it possible to change the ServiceNow Inciden...
I want to track how many notifications have been sent to engineers in my company and associate them to a team, service, and alert if possible. How can I do this in the API? I see we can get Notificat...
When I try to set up Incoming call in Opsgenie, its by default is showing me Twilio option only and not showing me any number provided by Opsgenie. Does that mean that the Jira Service Management an...
Thanks to the support docs and other questions here, I've made great progress in using message.extract to populate tags and extra properties fields. But I have one situation where I'm failing to extr...
I would like to create a alert trigger from Slack status to opsgenie to notify us when there are issues with slack. Link reference: https://api.slack.com/docs/slack-status https://suppor...
So I have created an SNS topic and subscribed with Opsgenie using the HTTPS URL. Normally after this subscription a notification is sent to opsgenie alert. But is not
We have Jira, Confluence and OpsGenie. Jira & Confluence are together in the same cloud account by OpsGenie is still on opsgenie.com. (I have no idea why it hasn't been migrated yet)....
I have a team member that is able to login to OPSGenie on the web without issue. Using the app on an Apple phone - prompts for email (check) prompts for organization (check) pop-up says it wants...
Wondering what a slack channel is and also wanted to know how you would get notified of P1 or P2 priorities when (in the example) she had it listed as greater than P3 and datadog in the Jira Service ...
I feel this should be a very simple task. I have tried both with the old JIra integration and the new Jira Integration in OpsGenie with no luck. I am able to get OpsGenie to create a Jira issue when ...
I recently upgraded my OnePlus 7 Pro to Android 12, and I am experiencing an issue as follows: I use the Opsgenie app, which has the appropriate permissions to bypass the "Do Not Disturb" mode (altho...
Is it possible to switch the channels within the teams integration or is there a way to completely remove the integration from a team and add it again to a new channel in the team? When I disconnect...
Hi guys, I'd like to trigger a webhook and change the issue status linked with the Opsgenie alert while press ack button, I've checked the Jira REST API POST /rest/api/2/issue/{issueIdOrKey}/...
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