Hi all New OpsGenie user here - still get up to speed with everything. Ive tried searching but its not helped me in my quest so far. Is it possible to configure some sort of alert message de...
What is the retention time for alerts in Opsgenie and can it be configured?
The Opsgenie debug logs can be extremely useful when Opsgenie isn't working the way you expect. The debug logs can tell/show you: Why an alert wasn't created Why an alert wasn't closed or ack...
This article will provide a simple guide for how to format the Opsgenie alert content when it is passed to the Microsoft Teams integration side. This article will cover three formatting examples: ...
OpsGenie priorities default to P1-P5. My other systems use P0-P4. I was wondering if it is possible to rename the priority levels from within OpsGenie. Having consistency or the ability for custom le...
In our group we crentralized alerts and incidents for all company's group in an only account. we have a confluence for each company, can we create post mortem of incidents from this centralized ...
How can it be restricted for a user or RotaAdmin of one team to change the routing alerts for another team. So if I am the RotaAdmin of Team A and then there is another Team B so how to restrict mys...
While working on Incidents and writing postmortems, teams are adding/creating issues in Jira with the "has action item" link type under the "Jira Software issues". What I would like to do is f...
When I create an incident which is open, I do not have option button "Create Slack Channel on the right side of the page inside the Incident page. How to solve that problem now? Thank You forwa...
Where/how to I find OpsGenie SEN (Service Entitlement Number) ?
Misconfigured integration actions are the most common reason for Opsgenie not behaving the way you are expecting, particularly with alerts not being closed, acknowledged, or created. However, befor...
Hi team, I have duplicated a rotation in the schedule. Then on the original rotation I have added an end date to correspond with the new rotation start date. Then when trying to delete the overrid...
I apologize if this was asked and answered before, I need to send Opsgenie notifications to multiple teams (for the same alert), using only one Icinga integration. I see multiple mechanisms ...
I need to be able to audit our team's Email Integrations that we have configured in OpsGenie because I need to be able to audit them and confirm my critical jobs, identified in specific CREATE and IG...
Do OpsGenie escalation polices stop processing once an escalation rule is met? For example, I would like an alert to notify the on-call user immediately and then escalate to another user or team if i...
Hello team, Is there a way where we can populate the exact log message from the Kibana logs in the description of OpsGenie alerts. We had some API endpoints created by our team. We are logging all ...
Hello team, Is there a way that we can send alerts to the specific user who hitted our endpoint. We had some API endpoints created by our team. We are logging all the logs like for all the CRUD ope...
We recently integrated Opsgenie with Statuspage and we are able to have our Opsgenie alerts create a StatusPage integration. However it's adding all the details from the alert on the SP notification,...
Tl;dr: Atlassian has registered a legal entity in Singapore so Opsgenie and Jira Service Management SMS notifications to subscribers with Singapore phone numbers will be reinstated on January 5th, 20...
My company wants to enable SSO with SAML to our inhouse supported provider. When the login is entered, it will then redirect to our authenticator for credential authorization. That authen...
I want to add a delay in alert creation. Alert should get created when x number reached till x number its should not create any alert for specific alert condition. Is it possible through Opsgenie?
Hi all, I would like to enable sms notification in my contact methods but when I try to run it on I receive the error "We couldn't enable this contact because it's not verified" Can...
Dear community, We have created an opsgenie trial account and our trial ended. We thought that there is a free plan to use to continue our testing. We're planning anyways to purchase a plan bu...
Hi, I changed my name due to marriage and therefore my emails and on top my username in opsgenie. my Slack is still associated with the old name and so I cannot acknoledge anything anymore. ...
Hi, I would like to create a monhtly patching schedule. Every 3rd week saturday of the month, will require 1 person in the rotation to patch our UAT servers Then every 4th week...
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